Our Managed IT Services program provides a cost effective, flexible and scalable framework to support your company’s IT requirements. Our programs are designed to maximize return on your investments in technology and allow you to keep your focus on growing your business.
Our service portfolio is designed to help businesses improve efficiency and effectiveness of their IT operations by using tools & scripts for automation and standardized processes. We mesh our ITIL knowledge base with the processes of the customer to achieve the customers quality standards.
Why Choose Us?
The quality and reliability of our services can be gauged from the fact that more than 85% of our business comes from repeat clients, some of whom have been our customers for more than a decade.
- We provide onsite and offshore 24x7x365 IT Infrastructure support to our customers
- Our service delivery team ensures that our customers achieve uptime of upto99.99%.
- Our services are cost effective and customers enjoy reduced IT service delivery costs.
- Delivery model is flexible and customized to your needs
- We offer a high bandwidth of technical know-how and expertise on multiple skills and Technology platforms, competent to meet customer needs.
Our Managed IT Services Range from:
Data Center Management
DCM is a pioneer when it comes to servicing Enterprise customers having large and complex IT infrastructure and Datacenters spread across multiple locations. We have decades of rich experience in administering and maintaining wide ranging complex heterogeneous IT environments. Our Data Center management services include:
- Monitoring services
- Server Management
- Storage Management
- Backup & Recovery Services
- Facility Management
- Messaging Read More
We provide continuous, real-time visibility in infrastructure delivery services and network services that are critical to the availability and performance of business applications. We manage end to end Networks and help in detecting faults proactively
This helps prevent network failures and improves the overall uptime of the network significantly. Our expertise is in different NMS tools like IBM Netcool and can help you in the following:
- Fault & Configuration Management
- Performance Management
- Service Desk Management Read More
Application Performance Management is highly critical for running a successful business. As the enterprises are using multiple technologies like SAP, JAVA, DotNet along with multiple platforms like Windows and Linux with variety of databases and middleware, it is extremely difficult to identify where the bottleneck exists.Read More
We have in-depth experience in providing end-to-end database administration services to customers, and have developed best practices to support multiple DBMS technologies on heterogeneous platforms including ERP databases. Read More
We provide services for complete Asset lifecycle management right from purchase to current location to retirement, through easy and configurable workflows. Our Asset Management solution is based on IBM Maximo and Smart Cloud Control Desk and provides the following features-
- Inventory management
- Procurement management
- Contract management
- Financial management. Read More
Business Continuity Services
Our disaster recovery solution helps keep the critical data safe, protected and available. This includes storage technology options that enables recovery of frequently used primary data almost instantly, replication capabilities that allows you to replicate data to other locations quickly and automatically, and proven backup and recovery solutions to keep all your data safe and protected. We plan, design and implement end to end DR solutions on physical DR sites and Cloud based DR solutions. For the cloud based solution we use the IBM cloud to provide our services. Read More
Speak with our experts to know more