IT departments face an increasingly complex set of challenges in today’s digital world, where enterprises increasingly depend on them to make their businesses competitive, agile, innovative and transparent. The transformation is expected not only in the existing day-to-day operations but also in re-aligning the business model, ensuring high end user experience, cost containment through process automation, service portfolio optimization, and stringent availability requirements.
In order to embark on this services’-led journey, IT needs to build & manage the new ecosystem right from service strategy to service integration to service consumption. The transformation begins right from converting business requirements into an effective service catalogue, defining the new service architecture, deciding on build v/s buy to selecting the right partners for sourcing. IT needs a trusted partner to help navigate this journey and understand the basic tenets of infrastructure elements, operation workflows and execute the transformation approach.
DCM’s service portfolio is designed to help businesses improve efficiency and effectiveness of their traditional IT infrastructure operations through automation and process improvement. We have perfected a system which aligns People,Processes and Services to meet the high expectations of our enterprise customers. Our IT managed services, leverages economies of scale and in–house expertise to provide cost reduction benefits, reduced deployment times, and better alignment of IT functions with business goals.Our value proposition is to integrate human resources, quality processes, and expertise in diverse infrastructure technologies to provide services with specific emphasis on "time to market" and "cost to market."
Our managed services are configured to meet your specific requirements. This includes monitoring,management and maintenance services across plethora of technologies, provided by our certified and experienced engineers, who are on the job 24-hours-a-day, 365-days-a-year to ensure proactive management and responsive service.
DCM’s technical team, with deep domain knowledge and industry leading expertise, ensures personalized client management. Our strategic partnership with IBM, Oracle and VMware ensures solutions around the latest technologies and helps address your specific needs.