Services » Communication Services

Communication Services

Our Communications services are targeted to address the needs of Telecom operators and Enterprise customers.  

NOC/OSS Management

We offers NOC - Network Operations Control or OSS services through two business models - either from DCM’s  NOC center or from customers NOC center . We cover the end to end services required for running a NOC 
  • Fault Management
  • Configuration Management
  • Administration
  • Performance Management
  • Security and Compliance
We have expertise around IBM Netcool and Tivoli set of tools which are widely used by the large Telecom operators and Enterprises. We can quickly adapt to the tools used by your organization.
Our specialists are trained on ITIL V3 processes and we train them on customer specific processes before deploying them.

Enterprise Network Management

We use our NOC tools expertise and provide services to manage end to end Enterprise Network and help them in detecting faults proactively. This would prevent their network to go down and hence increasing the uptime of the network significantly.

IPTV Solutions

We provide services to implement IPTV solutions using Ericsson (earlier Microsoft) set of tools.Our solution is an end-to-end IPTV solution. IPTV solution enables pay TV operators worldwide to deliver TV services to multiple screens and connected devices inside and outside customers’ homes.
Our solution is a full-featured video platform for operators to deliver an IPTV-based Pay-TV subscription services including content-protected live, Digital video recorder, video on demand, and applications. These services can be delivered to consumers on a range of devices inside and outside the home, including wired and WiFi set top boxes, PCs, tablets, smartphones and other connected devices - over both operator’s managed IP networks as well as Over The Top (OTT)/unmanaged networks. 
Recommended Reading